⌚ Taking Time for What Matters ⌚
We're pressing pause to spend the holidays with our loved ones
CLOSED: Wednesday, December 24th, 2025
REOPENING: Monday, January 5th, 2026
Orders placed during this time will be processed when we return.
Thank you for your patience—good things are worth the wait!
🎄 Wishing You a Timeless Holiday Season 🎄
Contact Us
Our Business Hours
We are open during the following hours:
- Monday to Friday: 11:00 AM to 5:00 PM
- Saturday: 12:00 PM to 5:00 PM
- Sunday: Closed
Services We Offer
We provide a variety of in-house watch services, including:
- Watch battery replacements
- Full servicing and repairs
- Polishing and cleaning
We are currently focused on buying more Rolex watches, but we are happy to assist with any inquiries about our products or services.
Contact Information
If you have any questions or need assistance, please reach out to us:
Phone: 416-322-4994
Email: info@johnywatches.com
Thank you for choosing Johny Watches. We look forward to helping you!
Frequently Asked Questions (FAQ)
Do you ship watches outside of Toronto?
No, we sell locally in Toronto only and do not offer shipping services for our watches.
Are all prices listed in Canadian dollars?
Yes, all our prices are listed in Canadian dollars to ensure transparency for our local customers.
Do you offer watch repair services?
Yes, we repair watches, but we do not service large clocks or non-watch-related items.
Are the watches you sell authentic?
Yes, we sell authentic watches. Some watches may have added modifications, such as diamonds, which are clearly detailed in the product description.
Can I pay with a credit card over the phone?
No, we do not accept credit card payments over the phone for security reasons.
Do you accept bank drafts as a form of payment?
No, we do not accept bank drafts. Please contact us for accepted payment methods.
What happens if I discover the watch is stolen or counterfeit?
We take full responsibility for the authenticity of the watches we sell. If an authorized dealer confirms the watch is stolen or counterfeit, we will address the situation immediately. However, we conduct rigorous security checks to avoid such issues.
Are the watches insured during servicing?
Yes, your watch is fully insured while it is in our care for servicing.
Do you offer warranties for your watches?
Yes, we provide a warranty for the watches we sell. The details of the warranty are included with your purchase.
Can I return or exchange my watch if I change my mind?
While we do not offer refunds, we have a store credit and exchange policy. Store credit is available for pre-owned and non-custom items if requested within seven (7) days of purchase. Custom order watches are not eligible for return or exchange.