Exchange and Store Credit Policy

Toronto's Luxury Watch Collection: Pre-Owned & New Timepieces from Renowned Brands

Located in Toronto, Johny Watches specializes in offering a diverse range of pre-owned and new luxury timepieces from the world's most renowned watchmakers. Our carefully curated collection features exceptional watches from prestigious brands such as Audemars Piguet, Baume & Mercier, Bell & Ross, Blancpain, Breguet, Breitling, Cartier, Chopard, Franck Muller, Girard-Perregaux, Hublot, IWC, Jaeger-LeCoultre, Longines, Omega, Panerai, Patek Philippe, Piaget, Rolex, TAG Heuer, Tudor, Ulysse Nardin, Vacheron Constantin, and Zenith.

Please note that Johny Watches is not an authorized dealer or repair center for any of the watch brands we sell and is not endorsed by or affiliated with these brands. However, we are committed to providing our valued customers with the highest level of authenticity, quality, and service in the pre-owned watch market.

Our website serves as a catalog showcasing our exceptional collection, and we cater exclusively to local sales in the Toronto area, without offering shipping services. Visit us to discover the perfect timepiece to suit your style and needs.

Johny Watches wants you to be absolutely satisfied with your purchase. Unfortunately, we do not offer full refunds on any of our purchases. We do our best to ensure you are satisfied with the item(s) you purchased at initial transaction. However, we understand that things can change. To keep you happy, we offer an in-store credit for the full value of the item, for both pre-owned watches and new in box item(s). If you would like a store credit, please notify us of your intention to do so within seven (7) days of your order receipt. If seven (7) days or more have passed since your purchase, we cannot offer you a store credit.

Three benefits of Johny Watches store credit: 

Price is guaranteed : In the event that the item you purchased has fluctuated in price due to sales or restocks, you are still eligible to purchase your exchange item for the price you paid at the time of the original purchase.

It never expires : We want you to be completely satisfied with your purchase. That’s why our store credits do not expire. You can hold them indefinitely and use them at your own convenience.

Peace of mind : When you make a purchase with us, you can do so comfortably knowing that should you change your mind, you can come back and exchange it for something better.


If you have any concerns or questions about our store credit policy, please call us toll-free at 416.322.4994 or e-mail us at . One of our staff members will promptly get back to you.

Collection list

Sample collection

8 items

Sample collection

9 items